TY CONF TI ANALYSIS AND DESIGN OF NON-FUNCTIONAL REQUIREMENTS TO THE INFORMATION SYSTEM FOR DELIVERY OF BANKING PRODUCTS KW System analysis KW requirements KW non-functional requirements KW reliability KW workload KW courier services JO MODELING INFORMATION SYSTEMS AND TECHNOLOGIES AU Petrov, G.S. AU Antsiferova, V.I. AU Kotelevsky, M.S. AU Mikhailov, A.A. PY 2024 PB FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov