TY  CONF
TI  AUTOMATION OF THE APPLICATION PROCESSING PROCESS IN THE TECHNICAL SUPPORT SERVICE OF THE INSURANCE COMPANY
KW  information system
KW  Service Desk
KW  Microsoft Solutions Framework (MSF)
KW  information security
KW  economic efficiency
JO  MODELING INFORMATION SYSTEMS AND TECHNOLOGIES – 2025
AU  Pimonova, M.Y.
AU  Zarevich, A.I.
AU  Asaduzzaman, _..
PY  2025
PB  FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov