%0 Conference Article %T IMPLEMENTATION OF INNOVATIVE MARKETING TOOLS %A Dan'shin, E.A. %A Avdeeva, I.. %K marketing, innovation, NPS, feedback collection, marketing tools. %J MANAGER OF THE YEAR – 2025 %D 2025 %P 3 %I FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov