TY CONF TI AUTOMATION OF THE PROCESS OF PROCESSING CUSTOMER ORDERS USING THE 1C SYSTEM KW automation of processes KW processing of orders KW 1C system KW accounting of customer requests KW information systems KW order management JO PROBLEMS AND PROSPECTS IN SYSTEMS AND PROCESS MODELING AU Gladkih, T.V. PY 2026 PB FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov