TY  CONF
TI  THE PROBLEM OF CHOOSING AND ADAPTING CRM SYSTEMS FOR SMALL REAL ESTATE AGENCIES: ANALYSIS AND APPROACH TO DEVELOPING AN INDUSTRY SOLUTION
KW  CRM system
KW  real estate agency
KW  automation
KW  small business
KW  information system
KW  relational database
KW  software implementation
KW  user interface
JO  MODELING INFORMATION SYSTEMS AND TECHNOLOGIES – 2026
AU  Gnatenko, D.I.
PY  2026
PB  FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov