@article{Kosykh2026simulation,
author={Kosykh, V.D.},
title={SIMULATION MODEL OF THE WORK OF THE RETURN DEPARTMENT OF A LARGE ONLINE STORE},
conference={MODELING INFORMATION SYSTEMS AND TECHNOLOGIES – 2026},
publisher={FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov},
year={2026},
pages={851-856},
}