00713naa#a2200181#i#450# EN\\bibl\16651 20250812052310.2 20250729b2025####ek#y0engy0150####ca RU CRM-SYSTEM DEVELOPING IN TELEGRAM Conference article/thesis Voronezh FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov 2025 5 с. Conference article/thesis local Прикладные информационные (компьютерные) технологии. 004.9 Buchnev S. O. Afanasova Ya. A. Litvinov Nikolay Nikolaevich bibl.vgltu.ru